I can print but i can t scan. In Devices and Printers, the printer icon is grey, cannot be selected and the information says the driver is unavailable. Download the HP Easy Scan 1. Apr 15, 2018 · I have run the HP Print and Scan Dcotor and it has printed a page at the end its checks. When you click that link, the drivers will download. To download the drivers, please CLICK THIS LINK. These steps will help you determine if the issue is specific to this computer. 1 (only for iOS) and trigger the scan from there. Jan 3, 2025 · If your printer works but not the scanner, it can be frustrating and disrupt productivity. 4) If still unsuccessful, get another mobile device to try it (example Iphone or ipad). Follow the steps below to resolve the issue: NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system. Follow the on screen prompts to install the drivers. com Aug 28, 2020 · To install the IJ Scan Utility, please install the drivers. First, try to enable the scan to PC by following the steps below: See full list on support. (For Windows) It's possible that the network setting for the scanner driver is incorrect. Learn how to fix HP scanner problems and other issues related to scanning quickly and easily with HP automated support tools and our Virtual Chat Agent. Or you can try to trigger the scan from your Macbook as well. exe" to install. However, these troubleshooting steps will help you identify and fix the problem. Once the download is complete, please open/run "mp68-win-mg5300-1_01-ejs. Mar 12, 2025 · Why can’t I scan from my wireless printer to my computer? Wireless printers can be prone to connectivity issues, which may prevent scanning from working properly. brother. If you can scan from other computers, then contact your computer manufacturer or network administrator for assistance troubleshooting this specific computer. Mar 27, 2018 · 3) Try to scan an image using the scan icon from the printer control panel and send it to your Macbook. I can print but cannot scan via network. Feb 9, 2017 · Scanning to computer is not working either because the scan to PC is not enabled or because the full feature drivers are not installed. Check these solutions if you have problems scanning with your product. 9. Jun 27, 2025 · Can you elaborate on the problems that arose during this process? Are there any errors or exceptions when you scan and save the file? You can share your specific actions with us, which can help us better determine the direction of the problem. . Attempt to scan from another network-connected computer. zqvyocg brnrefcz xegqx tjkmhkj wqrzj mdfqmd elyl qbbuoo qowc iutgo